Refund Policy

Effective Date: August 7, 2025
Business Name: Dryline Power Washing

At Dryline Power Washing, customer satisfaction is important to us. Due to the nature of pressure washing and variables outside our control, please review our refund policy carefully:

 

What We Guarantee

• We promise to perform your requested services professionally and thoroughly.

• If there is a clear error or omission caused by our service (such as missed areas or damage from negligence), we will make every effort to resolve it.

 

Eligibility for Refunds or Service Corrections

• You must notify us within 48 hours of service completion to report any issues.

• Provide details and, if possible, photos of the problem.

• Refunds or free re-cleaning will only be considered if issues are clearly caused by us.

 

What Does Not Qualify for Refunds

• Pre-existing damage or surface wear not caused by our work

• Permanent stains or buildup requiring specialized treatment

• Weather or environmental effects after service completion

• Customer failure to prepare or maintain the area as instructed

 

How to Request a Refund or Re-Service

• Contact us at powercleaning@drylinewash.com or call (562) 287-4863

• We may schedule a follow-up visit to inspect or correct the issue.

• If a refund is approved, it will be issued within 14 business days and limited to the original service cost.

 

Important Notes

• Requests made after 48 hours of service completion will generally be denied.

• Refunds exclude taxes, fees, and any additional charges.

• All sales are final except where clearly stated above.